Your IT infrastructure under professional care

Servers, network, virtualization, monitoring and backup - for a fixed monthly subscription. We take over administration so your team can focus on the business.

Supporting the infrastructure of active clients under subscriptionWindows and Linux, including Astra LinuxBacked by an IT company with 200+ engineers30+ years of engineering history
Who This Is For

Who This Is For

This is for you if:

  • Your servers, network, or virtualization need professional care, and you have no in-house team for it
  • Someone already handles employee questions - your own staffer, office manager, junior admin - but there isn't enough expertise on servers and network
  • You have a single administrator, and they need reinforcement specifically on the server and network side
  • You want predictability: a clear monthly fee, clear response times, clear reporting

This is not for you if:

  • You only need a helpdesk for employees - printers, passwords, Wi-Fi - with no server or network needs: that job doesn't require an infrastructure team
  • You need 24/7 operations for a high-load customer-facing service - that is a separate engineering discipline, not corporate IT support
  • Your main need is 1C or ERP configuration and support: we will recommend trusted specialist partners
Sound Familiar?

Sound Familiar?

The administrator quit, and all the passwords left with him.

The server went down on Monday morning. There was no backup.

The «visiting admin» shows up after everything is already broken, and charges per visit.

Your administrator is torn between employee questions and the server room - the servers never get their turn.

A foreign vendor left the market, licenses cannot be renewed, and nobody knows what to do about it.

Nobody is accountable for the servers and network. While everything works, nobody notices. Right up until the first outage.

What You Get

One team. One subscription. Working infrastructure.

Core service

Server and network administration

Windows and Linux (including Astra Linux), Active Directory, mail, routers, VPN, firewalls, virtualization.

Monitoring and backup

Continuous automated monitoring, real-time alerts, regular backups (on your own resources or in the cloud) and, critically, regular restore testing. A backup you cannot restore from is not a backup.

Core service

Security baseline

Vulnerability scanning, security updates, antivirus protection, access control, clear regulations.

Cloud services

Solution selection, migration, hybrid configurations, cost optimization.

Lawful IT continuity

When sanctions or a vendor exit break your usual way of working, we analyze the risks and propose lawful paths: supported alternatives, including Russian OS and software.

Employee support - as an add-on

Phone, e-mail, and chat support for employees is available as an option on the «Infrastructure+» package or included on the «Complete» package, with request volume fixed in the contract. Your own staffer or administrator remains the first line for colleagues - we reinforce the infrastructure behind them.

Optional one-window software developmentIf software needs to be built or adapted, our company's specialist engineering departments can join the task for an additional fee.
What This Means for Your Business

Fewer surprises - more value for your business.

Outages are prevented before they stop the businessMonitoring spots the problem before your employees do.
Your data is recoverableBackups run regularly and are regularly tested by actual restores.
IT costs are predictableA fixed monthly fee instead of per-incident bills.
Your administrator isn't working aloneWe become the second line for servers and network: the routine and the hard problems come off their plate, regardless of who answers employee questions.
A specific team is contractually accountable for ITClear response times and a monthly report.
Service Packages

Service Packages

InfrastructureInfrastructure+Complete
Server, network, virtualization administration
Monitoring + backup
Cloud services (migration, storage, cost optimization)add-onadd-on
Security baselineadd-onadd-on
Employee support (helpdesk)add-onincluded, volume fixed in contract
IT infrastructure advisoryadd-onadd-onincluded hours
Best forBaseline server and network careInfrastructure + targeted employee supportIT fully outsourced, including employee support

The subscription fee depends on the package and the size of your infrastructure (workstations, servers). Standalone projects - office moves, virtualization rollout, mail migration - are quoted separately at a fixed price.

How We Start

How We Start

1

Express audit (free)

A short conversation and an initial look at your infrastructure. You learn the true state of your IT, even if you never become our client.

2

Audit and package definition (2-4 weeks)

Inventory, documentation, risk assessment. The result is an «infrastructure passport» and a service package shaped to your needs.

3

Subscription

We agree the contract, take over credentials, roll out monitoring and backup, eliminate the most dangerous issues, and move into delivery under subscription: administration, monitoring, backup, reporting.

4

Growth

Projects, cloud, security, software development - as your needs grow.

Service level

  • Business hours, 8/5
  • Response times are fixed in the contract by incident severity (critical - within 1 business hour)
  • For critical situations, weekend support is available on demand
  • Monthly report: SLA compliance, tickets, incidents, recommendations
Why Us

Why Us

We already support infrastructure like this.

Windows and Linux, including Russian stacks.

An engineering company behind the administration.

No vendor lock-in.

Questions and Answers

Questions and Answers

Find out the true state of your infrastructure.

Request a free express audit: a short conversation and an initial review of your IT infrastructure. You get an honest picture and a clear proposal with a fixed monthly fee.

SWTec. 200+ engineers, 30+ years of engineering history. Professional care for your servers, network, and data.